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Senior ServiceNow Developer / Technical Lead Delhi (Remote initially, then Onsite) | Competitive Salary | Core hours 12PM to 7PM IST ________________________________________ About Excelligo Excelligo is a specialist ServiceNow consulting and engineering centre based in Delhi, building intelligent enterprise systems for clients across North America, Europe, and the Middle East. We are a small, ambitious team driven by a passion for learning, ownership, and craft. We build and maintain custom ServiceNow applications for enterprise customers globally. Joining Excelligo means working on real products in production, not just implementations. ________________________________________ About the Role This is a senior technical role with a clear growth path to Technical Lead. You will be the most experienced developer on the team, taking ownership of architecture and delivery while mentoring junior developers. Over time, as the team grows, you will step fully into the Technical Lead position. We are open to strong Senior Developers who have not yet held a formal Tech Lead title but have the depth, drive, and some leadership exposure to grow into one. If you are the kind of person who takes ownership, makes decisions, and raises the bar around you, we want to hear from you. You will operate with significant autonomy, reporting directly to the founder, with day-to-day technical decisions firmly in your hands. _______________________________ What You Will Do •Own the technical architecture of our ServiceNow solutions and client delivery engagements •Lead, mentor, and grow a team of junior developers: setting standards, reviewing code, and unblocking the team •Drive product and implementation roadmap execution, including AI features and integrations •Ensure our ServiceNow solutions remain compliant with platform and Store requirements across releases •Establish and maintain development standards, tooling, and documentation within Excelligo •Collaborate with the Business Analyst on solution design and technical scoping •Contribute to pre-sales conversations and technical proposal writing where needed •Make day-to-day technical decisions confidently, escalating only genuine blockers _______________________________ Technical Skills and Experience As the most senior technical person in the team, you will be expected to provide coverage across the ServiceNow platform. We do not expect mastery of every area below, but you should be strong in the essential areas and capable of developing competency in others. Platform Fundamentals •5 or more years of hands-on ServiceNow development experience •Deep proficiency in server-side and client-side scripting: Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions •Strong JavaScript skills, including modern ES6+ patterns applied within ServiceNow •Experience with ServiceNow REST and SOAP integrations, MID Server, and Integration Hub •Solid understanding of ServiceNow data model, ACLs, and platform security •Familiarity with ServiceNow release management across major platform versions, including Xanadu and Yokohama Application Development (Essential) •Strong experience with ServiceNow App Engine and custom scoped application development •Broad platform development capability across configurations, workflows, integrations, and UI development •Knowledge of ServiceNow UI framework: Service Portal, Workspace, and Flow Designer •Experience with Automated Test Framework (ATF) for building and maintaining test coverage •Familiarity with ServiceNow Store publishing and compliance requirements is an advantage ITSM (Essential) •Strong working knowledge of Incident, Problem, Change, and Request modules •Experience configuring and customising ITSM workflows for enterprise customers ServiceNow Modules (Nice to Have) •ITOM: Discovery, CMDB, and Event Management •GRC or SecOps: governance, risk, compliance, or security operations workflows •ITAM: asset lifecycle management within the ServiceNow platform •HRSD: any exposure is a bonus AI and Emerging Capabilities (Nice to Have) •Hands-on experience with Now Assist or ServiceNow AI capabilities •Understanding of AI governance and how platforms like ServiceNow can serve as an authority layer for agentic AI workflows •Awareness of GenAI integration patterns within enterprise platforms Certifications •Certified System Administrator (CSA): required •Certified Application Developer (CAD): required •Certified Implementation Specialist (CIS) in one or more modules: desirable _______________________________ Leadership and Ways of Working •Some leadership experience, whether formal or informal: mentoring juniors, leading a project workstream, being the most senior technical person on a team, or owning code reviews •Self-directed and decisive: comfortable owning technical strategy without daily oversight •Strong communication skills: able to explain technical decisions clearly to non-technical stakeholders •Ambitious and growth-oriented: you want to lead, not just deliver •Experience working in small or remote-first teams is a strong advantage _______________________________ Salary and Application We offer a competitive salary commensurate with experience. Please state your current CTC and expected CTC in your application. _______________________________ Why Join Excelligo? •Profit sharing scheme for all team members •Dedicated monthly learning time, protected and built into how we work •ServiceNow certification sponsorship: we invest in your growth •Work on live, published ServiceNow applications used by enterprise customers globally: a tangible career asset •Direct access to leadership: small team means your work is visible and your voice is heard •Cutting-edge technology including Now Assist, AI, App Engine, and more •Autonomy and ownership •Birthday leave: one extra day off every year •Flexible hours within core hours of 12PM to 7PM IST •Remote initially, transitioning to collaborative onsite working in our Delhi office _______________________________ Working Hours and Location Core hours are 12PM to 7PM IST to align with our North American and European client base. The role is initially remote, transitioning to onsite at our Delhi office. This is the most senior technical role in the company and your impact will be immediate and visible from day one. _______________________________ How to Apply Please send your application to careers@excelligo.com with the subject line "Senior ServiceNow Developer / Technical Lead Application". Include the following in your email: •An up-to-date CV •Current CTC •Expected CTC •Current location •Notice period •A brief note on your most significant ServiceNow project or contribution •LinkedIn profile URL if available Applications that do not include the above information may not be considered.